Privacy and Cookies Policy
Privacy and Cookies Policy
This Privacy and Cookies Policy is intended to explain how Mimoarte.com collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.
The Mimoarte.com Online Store, headquartered at Urbanização Cruz da Argola Rua B, nº 436, 2nd left, 4810-220 Guimarães, VAT number 221426990 is responsible for the website www.mimoarte.com, undertakes to guarantee the privacy and protection of the personal data of customers and visitors, following all the legal rules and regulations in force.
Mimoarte.com reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers' personal data are processed or in legal terms. At Mimoarte.com, the most recent and current version of the Privacy and Cookies Policy will be displayed, and it is advisable that you check it periodically to check for any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and proximity between Mimoarte.com and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them, as holders of personal data.
BASE LEGAL
Mimoarte.com acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Regulation on Data Protection - RGPD) and the applicable data protection legislation, in all processes involving the processing of personal data.
According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”
PROTECÇDATA ACTION
We use several measures aimed at guaranteeing the security of the information collected, the protection of the personal data collected, preventing unauthorized use, alteration or access, disclosure, loss or destruction.
As the data subject, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.
THE DATA THAT IS COLLECTED
- Customer registration or purchase
When registering or purchasing at Mimoarte.com, the following data is collected: e-mail, name, address, postal code, location, telephone and VAT number. The data collected through the customer's purchase process will be processed automatically and are intended for the processing of orders, such as the dispatch of orders or the issuing of invoices.
- Newsletter
When subscribing to the Mimoarte.com Newsletter, the following data is collected: name and e-mail.
III. contact form
Mimoarte.com may also request personal data in the contact forms, namely the name, e-mail and other information that the visitor provides us.
- Browsing on Mimoarte.com
Data related to browsing the store is also always collected. Examples of this type of data are device and browser information (browser), network information and IP address.
PURPOSE FOR WHICH THE DATA COLLECTED
Personal data are collected and processed in order to fulfill the purposes indicated below:
Service delivery:
- Compliance with tax obligations;
- Shipment of orders;
- Order processing;
- Invoicing;
- Resolution of problems such as cancellation, return of products or refund of the value of products and/or services in accordance with the law in force;
- Customer support: clarification of doubts about products, the operation of Mimoarte.com or any other question requested by the customer;
In order for the customer to be up to date on order status or any news on Mimoarte.com, we may send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information on the processing of registered orders. .
For marketing purposes, at Mimoarte.com we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.
Marketing communications are carried out after and with the prior consent of the customer.
In any and all cases, Mimoarte.com seeks to ensure that the information and data collected and used are adequate for the purposes described and that they do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when there is a customer registration at Mimoarte.com, subscription to the newsletter, completion of the contact form, registration of an order or while browsing the store.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISÊ-THE?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with Mimoarte.com, by submitting a request sent to the following address geralmimoarte@gmail.com. The customer can also file a complaint with the National Commission for Data Protection (CNPD).
RETENTIOŅDATA ACTION
Mimoarte.com is required to retain information for tax and audit purposes in accordance with current law.
The Mimoarte.com Online Store keeps your data for 30 days due to specific requirements and practices inherent to Mimoarte.com and its sector of activity, or until the customer requests that they be deleted from the database.
The holder may, at any time, request to access, rectify or delete their personal data by sending an email to geralmimoarte@gmail.com.
If the customer registers at Mimoarte.com, he can check, edit or delete his personal information at any time from the customer area at Mimoarte.com.
At the customer's request, Mimoarte.com may change certain customer data associated with registered orders.
DATA SHARING
Mimoarte.com does not transfer or sell any type of personal data to another entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder.
Any third party, with which customer data may be shared, is obliged to use them exclusively as a way of performing the proper functioning of its service on behalf of Mimoarte.com.
Mimoarte.com may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.
COOKIES
Mimoarte.com uses cookies on the site. The cookies used do not collect information that identifies the visitor, but about how he interacts with the store's website. The data collected is used for statistical purposes, providing and improving the service and user experience.
WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: Store user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
Third Party Cookies: These cookies are created from third party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.
For any other question related to protecçof your personal data or about the cookies used, you can contact us at the addresşthe next: geralmimoarte@gmail.com